On-demand IT support
& managed services built on transparency.
From prepaid hour bundles to full enterprise partnerships, IPS sizes engagements fairly, scopes work clearly, and bills only for what was agreed.
All plans billed monthly; annual discounts available.
Built for Every Stage of Growth
Whatever your industry, IPS delivers the expertise to help you modernize, secure, and scale your technology with confidence.
Expert-Led Operations
Certified engineers manage your infrastructure, cloud, and security ensuring performance, resilience, and protection.
Predictable & Scalable
Transparent monthly pricing that scales with your business no hidden costs or surprises.
Unified Technology Stack
From endpoints to cloud to network security everything managed under one integrated service model.
Security-First Approach
Built-in threat detection, continuous monitoring, and modern security frameworks across all environments.
Pricing ranges and package information are published for transparency. Package pricing does not constitute a binding quotation until a formal proposal or service agreement has been issued.
Pricing ranges and package information are published for transparency. Package pricing does not constitute a binding quotation until a formal proposal or service agreement has been issued.
Comprehensive coverage across your entire IT environment, delivered as part of your monthly subscription.
Workstation Care
Complete protection, optimization, and remote support for employee devices, ensuring productivity and security across your organization.
Network Management
End-to-end management of network hardware, firewalls, switches, and access points, ensuring reliability, performance, and Zero Trust protection.
Cloud Applications
Seamless management of Microsoft 365 and Google Workspace including email, video conferencing, and file collaboration tools, all fully secured and supported by IPS.
Server Management
Comprehensive monitoring, maintenance, and security hardening for all servers on-premises or cloud with predictable per-server pricing.
Included Services
- End-user support
- Microsoft 365 administration
- Cloud management
- Security monitoring
- Network administration
- Routine configuration changes
- Advisory and strategic reviews
- Service requests covered by your plan
Not Included
May require separate scoping or project-based pricing.
- Large-scale migrations
- Infrastructure redesigns
- New office deployments
- Major cloud transformations
- Custom software development
- ERP / CRM implementations
- Compliance certification projects
- Hardware procurement & installation
- Third-party licensing costs
When work exceeds normal operational support requirements, IPS will provide a clear project scope and quotation before work begins.
Supported Users
Any individual who requires access, support, administration, or security management for business technology systems.
- Employees
- Contractors
- Remote workers
- Shared operational accounts
Managed Devices
Endpoints actively monitored, patched, and supported under your agreement.
- Desktops & laptops
- Managed mobile devices
- Virtual desktops
- Corporate tablets
Infrastructure
Evaluated separately based on complexity and operational footprint.
- Firewalls & switches
- Wireless infrastructure
- Servers & virtual envs
- Backup systems
Step 01
Microsoft 365 assessment
Step 05
User & device inventory
Step 2
Cloud assessment
Step 6
Documentation validation
Step 3
Security posture review
Step 7
Backup verification
Step 4
Network review
Step 8
Administrative access validation
Discovery Review
We assess your users, devices, infrastructure, and objectives.
Solution Recommendation
We identify the most suitable IPS package and service model.
Proposal & Scope
You receive a detailed proposal outlining services, responsibilities, timelines, and pricing.
Onboarding
Once approved, we begin onboarding and service transition activities
AI-Powered Digital Signage
Smart, cloud-managed digital signage powered by AI enabling dynamic content delivery, audience targeting, and real-time updates across your locations.
IT Asset Disposition
Secure and compliant IT asset disposition services designed to protect sensitive data, maximize asset recovery value, and support environmentally responsible recycling and disposal practices.
Hardware as a Service (HaaS)
Flexible Hardware as a Service solutions that simplify procurement, deployment, maintenance, and lifecycle management with scalable device programs and predictable monthly pricing.
Enterprise Security Awareness Training
Interactive cybersecurity awareness training programs designed to educate employees, reduce human risk, and strengthen your organization’s defense against phishing, ransomware, and social engineering attacks.
Custom Integration
Tailored integration services that connect your business systems, applications, and workflows to improve operational efficiency, automation, and data visibility across your organization..
Procurement Services
Strategic IT procurement services that help organizations source the right technology solutions, optimize vendor relationships, control costs, and streamline purchasing processes.
Business Hours
Mon–Sat, standard business hours.
Extended Coverage
Additional hours outside normal business hours.
24/7 Coverage
Qualifying Professional & Enterprise engagements.
24/7
Coverage Available: IPS provides flexible support options ranging from standard business hours to full 24/7 coverage. Organizations can align support availability with operational requirements, ensuring critical systems remain supported whenever they are needed.
0$
Hidden Fees: IPS believes technology services should be clear, predictable, and aligned with business outcomes. Every engagement is built around defined scope, transparent pricing, realistic timelines, and documented recommendations—resulting in 0 hidden fees and no unnecessary upselling.
3
Partnership Levels: IPS offers three partnership tiers Growth, Professional, and Enterprise allowing businesses to scale services, support coverage, and strategic guidance as their technology requirements evolve.
IPS offers three flexible engagement models: On-Demand IT Support, Partnership / Managed Services, and Consulting & Advisory Services. This allows organizations to choose the level of support, coverage, and strategic guidance that best fits their operational needs.
On-Demand Support is a prepaid, flexible service designed for organizations that need assistance as required without a long-term commitment. Partnership Services provide ongoing support, proactive management, monitoring, and strategic guidance through a monthly engagement.
Organizations purchase a package of support hours that can be used for troubleshooting, administration, cloud support, Microsoft 365 assistance, security-related tasks, and other operational IT activities included within the service scope.
Services may include:
- End-user and device support
- Microsoft 365 administration
- Cloud platform support
- Network troubleshooting
- Access and identity management
- Software deployment and updates
- General service requests
Project work and large-scale implementations may require separate scoping.
Partnership Services provide ongoing operational support, proactive monitoring, infrastructure management, cybersecurity services, cloud administration, strategic reviews, and access to dedicated IPS resources based on the selected partnership tier.
Package selection is typically based on:
- Number of users
- Number of managed devices
- Required support coverage
- Infrastructure complexity
- Security requirements
- Business objectives
IPS can help determine the most suitable package during the discovery process.
Managed users include employees, contractors, and authorized personnel requiring support or administration. Managed devices typically include desktops, laptops, managed mobile devices, tablets, and virtual endpoints.
Package terms vary depending on the selected service agreement. IPS will clearly define usage periods and expiration terms before service activation.
Additional hours may be purchased, or organizations may upgrade to a larger package or Partnership Service plan if ongoing support requirements increase.
Yes. IPS performs a structured onboarding and discovery process that may include environment assessments, access validation, security reviews, documentation collection, and service activation activities.
Yes. IPS performs a structured onboarding and discovery process that may include environment assessments, access validation, security reviews, documentation collection, and service activation activities.
No. IPS is committed to transparent pricing, clearly defined scope, documented recommendations, and realistic project expectations. Any work outside the agreed scope is discussed and approved before proceeding.
24/7 coverage is available for qualifying Partnership Service engagements and can be customized based on operational requirements and service-level objectives.
Ready to Move Beyond Reactive IT?
Transition to a fully managed, secure, and scalable environment with IPS.