Services & Plans

Bucket Hours

Smart, scalable IT support through IPS Bucket Hours.
No contracts, just expert help when you need it most.

Bucket hours refer to a pre-paid agreement with IPS, allowing you to access IT personnel from outside your organization to fill knowledge gaps, augment expertise, and provide operational IT support. This additional IT support can be utilized on a temporary or ongoing basis according to your needs, with no long-term commitment required.

FlexibleOn-Demand IT Support

 

Prepaid engineering hours that can be shared across your team, with optional coverage for laptops, servers, or specialized endpoints.

Buy hours at a discounted rate, use them however you need for your business, and enjoy the peace of mind that they never expire!

Starter Pack
Ideal for small teams needing urgent support or one-off tasks.
150/hr
One-Time Fee
10 Hours
1–10 Users
Up to 10 devices
Typical Use: Quick fixes, patching, short consultations
Growth Pack
Perfect for mid-sized teams managing regular IT or cloud tasks.
135/hr
One-Time Fee
25 Hours
1–15 Users
Up to 15 devices
Typical Use: Ongoing support, small projects, cloud maintenance
Professional Pack
Access to Tier 2 engineers and faster response times.
POPULAR
120/hr
One-Time Fee
50 Hours
1–50 Users
Up to 50 devices
Typical Use: Multi-site network or infrastructure support
Enterprise Pack
Priority access to senior consultants; flexible allocation across departments.
100/hr
One-Time Fee
100+ Hours
50+ Users
Unlimited devices*
Typical Use: Large projects, compliance, or global teams

All-in-OneSupport Plans

Empower your business with IPS’s Flexible Bucket Hours providing scalable, cost-effective IT consulting and high-security support tailored to your needs.

Workstation Care (Laptops & Desktops)

Complete protection, optimization, and remote support for employee devices — ensuring productivity and security across your organization.

Network Management

End-to-end management of network hardware, firewalls, switches, and access points — ensuring reliability, performance, and Zero Trust protection.

Cloud Applications

Seamless management of Microsoft 365 and Google Workspace including email, video conferencing, and file collaboration tools, all fully secured and supported by IPS.

Server Management

Comprehensive monitoring, maintenance, and security hardening for all servers — on-premises or cloud with predictable per-server pricing.

Upgrade Your IT Partnership

IPS PartnershipPricing Plans

While Buckets of Hours offer flexibility, an IPS monthly plan gives you far more — strategic IT consulting, ongoing security monitoring, and cost-effective management tailored to your business.

  • Continuous protection and expert guidance from certified engineers

  • Predictable monthly costs with enterprise-level service and reliability

Choose a partnership that keeps your IT secure, optimized, and always ahead of threats.

The Benefits & Features of IPS Bucket Hours

Purchase Only What You Need

Tailor your IT support hours to your specific requirements.

Quantity Discounts

Save more when you buy larger blocks of hours.

No Long-Term Commitment

Utilize IT services without being tied to lengthy contracts.

Access to Expertise

Gain access to specialized IT knowledge and skills.

Flexible Options

Adapt your IT support usage to meet changing needs.

Why Choose IPS's Bucket Hours?

IPS’s Bucket Hours offer a tailored IT support solution to meet your specific needs without long-term commitments. Enjoy flexible options that adapt to your changing requirements, benefit from quantity discounts, and access specialized IT expertise. Save more and gain the support you need, when you need it. Whether you need an IT expert to drop by your office once a week to assess your environment or are looking to offset the cost of one-time deployments or projects, IPS’s Bucket Hours provide the perfect solution.

FAQ

Find OutAnswers Here

Bucket Hours are prepaid IT support and consulting hours you can use whenever you need expert help. They cover a wide range of services from troubleshooting and system setup to security assessments and cloud configuration.

You purchase a block of hours upfront at a discounted rate, and IPS engineers log time only when work is performed. Hours can be shared across your team and used for any supported service — they never expire.

Any organization from startups to enterprise clients can benefit. They’re perfect for businesses that need flexible, on-demand IT help without committing to a full monthly managed service plan.

You can use your hours for:

  • IT consulting and technical troubleshooting

  • Security monitoring and incident response

  • Network and cloud infrastructure support

  • Endpoint and server maintenance

  • Staff training and onboarding

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Once your bucket is empty, you can easily top up with additional hours or upgrade to an IPS Partnership Plan for monthly managed services and ongoing security management.

Yes — all work is handled by certified IPS engineers under strict enterprise-grade security protocols, ensuring data privacy and regulatory compliance across every engagement.

Absolutely. Your hours can be shared across users, devices, or offices, making it ideal for distributed teams and hybrid environments.

No, IPS Bucket Hours never expire, so you can use them whenever you need assistance, no matter how long it takes.

Ready to simplify your IT & security with
one monthly subscription?

Book a free consultation to find the plan that fits your business.