Workforce Solutions

IT self-service

Empower and support your end users with IPS’s IT self-service solutions. Our offerings include vending and locker systems, comprehensive knowledge bases, self-deployment tools, and advanced automation to streamline your operations.

The new age of end-user support

Self-service isn’t just a trend; it’s the future of the workplace. Modern solutions are essential to keep up with mobile and virtualized end-user environments.

At IPS, we’ve partnered with industry leaders to bring you the latest in self-service technologies. From self-deployment to automation, we help you build systems that attract and retain autonomous, loyal employees.

Give workerswhat they need.

The consumerization of IT and the growing demand for self-service from the modern workforce are driving the need for change. IPS’s TechSmart vending allows your end users to purchase commonly requested IT products and peripherals through a convenient vending appliance. This innovative solution helps you:

  • Improve end-user experience.
  • Drive incident avoidance and reduction.
  • Reduce downtime.
  • Monitor, track, and report IT expenditures.
  • Reduce procurement and IT overhead.

Modernize IT service management.

 

Our extensive partnerships with hardware, software, and cloud providers mean we know these technologies inside and out and how to align them with your goals.

Repetitive task automation

Save time and manage costs with IPS's self-healing scripts. These solutions help you identify common issues and automate resolutions to recurring problems, ensuring a smoother, more efficient IT environment.

Knowledge management tools

Create, refine, and manage valuable knowledge while providing IT self-service to your workforce. Empower your employees to learn about fixes and resolve issues independently, enhancing productivity and reducing downtime.

Identity as a service

Enjoy enhanced visibility and security with IPS's access management solutions. Benefit from single sign-on, password resets, and automated provisioning and tracking to streamline your IT processes.

Start building your connected workforce with IPS.

 

We’ll help you construct a comprehensive workforce management strategy to ensure you remain competitive and can attract and retain top talent.

Our team of experts will work with you to develop tailored solutions that meet your unique needs. Connect with our specialists by completing the contact form or using one of the options below to start transforming your workforce today.